Enrolment Terms and Conditions

Welcome to TVN Academy website ("the Site"), which is owned and operated byTVN Academy.

These terms and conditions are important. Please read them carefully. Terms and conditions are subject to change. Since you are bound by these Terms of Use, you should periodically refer to this web document to monitor changes.

Upon enrolling in a course with TVN Academy, you ("the Student") are entering a legal agreement under common law, in which you agree to abide by the conditions of enrolment (including meeting stated payments), in exchange for the service offered by TVN Academy in the delivery of the course. The terms and conditions are subject to the jurisdiction to the laws of Australia.

These Terms and Conditions form the agreement between TVN Academy and the Student.  It is the Student’s responsibility to fully read, understand and agree to all Enrolment Terms & Conditions, Privacy Statement and Fees & Charges upon enrolment.  By agreeing to these Terms and Conditions and the Privacy Statement on the enrolment form, the Student confirms they possess a full understanding of all Terms & Conditions, and willingly accepts all such terms.

Course Duration
The following allowable time frames are for the course duration, from the date payment is processed. You have 1 year to complete a 100 hour module.

Cancellation Policy
Students wishing to cancel their enrolment must submit notification of withdrawal in writing within 14 days of the confirmation of enrolment. In order to apply for a cancellation, the Student must complete the course change form available on the TVN Academy website

It is recommended students contact TVN Academy within 24 hours of submitting a cancellation request to confirm receipt. TVN Academy accepts no responsibility for, and will not be liable for non-receipt of messages or transmissions. 

Refund Policy
Your completed enrolment form acts as confirmation of acceptance, and commitment to, paying all fees as stated on the enrolment form. Enrolments submitted electronically require a confirmation that the Student has read and agreed to these Terms and Conditions, the Privacy Policy, and the Fees & Charges documentation online in order to submit and process the enrolment form. This action provides confirmation in lieu of a signature. In checking the appropriate box, the Student fully accepts TVN Academy Terms and Conditions. 

Students are considered to have commenced their course from the date that course login details have been issued by TVN Academy.

Refunds may be granted in the event an application is submitted within 14 days of confirmation of enrolment. The refunded cost will be less minimum AUD$100 Administration Fee per 100-hour module, plus postage & handling costs. If course notes have already been sent to the student, they must be returned before the refund can be processed. Failure to return course materials in a timely manner will result in the cancellation of all refund processes. Students wishing to withdraw from their course who are on payment plans within the 14 day period will not have their fee returned, due to the initial set up costs that have already occurred.

In the event an assignment has already been submitted and returned, a refund will not be issued.

If you would like to request a refund, please complete the change of enrolment form available on the TVN Academy website. Refunds will be issued via the original method of payment. 

Deferments and Extensions
Deferments and/or extensions may be granted at the discretion of TVN Academy. Application for a deferment or extension must be submitted via the course change form on the TVN Academy website. TVN Academy reserves the right to refuse a deferment or extension request in the event that:
Valid reason, with appropriate documentation, is not submitted
The Student has requested multiple deferments and/or extensions
The Student is not in good financial standing withTVN Academy

If TVN Academy approves a deferment or extension, recommencement fees may apply.

Course Transfer
For a period of 30 days following receipt of the material, the Student may apply for special consideration to transfer from one course to another. Applications must be made in writing via the course change form available on the TVN Academy website. A transfer fee of $100 per module will apply. TVN Academy will apply credit for monies paid for the original enrolment against the new module. No refund will be issued for any difference in the course price. In the event TVN Academy grants a transfer request, confirmation in writing will be given. Course materials must be returned to the school within 10 working days for the transfer to be valid. Failure to return materials in a timely manner will cancel the transfer process.

In the event an assignment has been submitted and returned a module transfer will not be granted.

Transfer to Another Party
In the event the Student wishes to transfer their enrolment to a third party, an application must be submitted in writing via the change of enrolment form available on the TVN Academy website within 2 months of enrolment. An administration Fee of $100 (plus postage and handling costs) will apply. TVN Academy will apply the credit for monies paid for the original enrolment against the new course, but no refund will be issued for any difference in course price. 
In the event an assignment has already been submitted and returned, a student transfer will not be granted. 

Age Restriction
Enrolments will only be accepted for students 18 and over. 

Your Privacy
TVN Academy is committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We will get your permission before retaining any personal information about you.

In accordance with our privacy policy, once a student is no longer active (after 2 months of completing their course or 1 year of inactive enrolment not submitting work or requesting a deferment), student records will be made inactive and deleted after such time. Students will be contacted prior to deletion of records and will have the opportunity to remain active. Students will also be sent a transcript of results if requested.

In order to best protect against cyber-attack, hacking and unlawful accessing of sensitive and confidential student records, IT IS HEREBY AGREED that all such records shall be confidentially destroyed within fourteen (14) days of cessation of student enrolment and to remove any doubt, TVN Academy is irrevocably authorised to do so within such time frame.

Security
TVN Academy maintains strict online security measures. This is to ensure that our business is managed in accordance with worldwide legal developments and to protect against cyber-attack, hacking, and unlawful access of confidential records.

Disclaimer
Every attempt is made to ensure all information provided by TVN Academy is accurate, and that the Student has attained all competencies taught within a course, at the time of assessment. 

Graduated students are responsible for their use and maintenance of acquired competencies. TVN Academy takes no responsibility for, and will not be liable, for any action or claim in connection with, or arising from any such information, instruction or advice, given by any student or ex-student. TVN Academy takes no responsibility for, and will not be liable for the Student's or ex-Student's interpretation and/or misuse of materials.

All information, text, material, graphics, software and advertisements on the Site ("Content") are protected by Australian and international copyright and trademark laws.

No courses, course materials and study notes are to be republished, sold, loaned or copied, or used in any way outside the pursuit of studying the course by the enrolled Student without explicit permission granted in writing by the Principal.

Access and Use of the TVN Academy Website 
Use of, and access to the TVN Academy website is conditional upon acceptance of and compliance with the following Terms of Use and the terms, conditions, notices and disclaimers contained in this document and elsewhere on the Site.

Your use of, and/or access to, the Site constitutes your agreement to the following:
As a condition of use of this website, you agree to not use the Site or its content and materials for any unlawful purpose, or in any ways prohibited by these Terms and Conditions. TVN Academy gives no endorsement, accepts no responsibility for, and will not be liable for, any third party links.

If you become aware of misuse of the Site by any person, please contact TVN Academy with your concerns.

Exams

To gain an official Statement of Attainment or to be awarded a qualification (i.e. Certificate, etc) successful completion of the exams is required. Exams are to be sat and paid for on completion of each module.

Assessments
To Pass Any Module, you must satisfactorily complete all assignments and also pass an exam for that module.

Students are required to seek their own insurance when commencing work placement. In most cases, students will automatically be insured by the clinic, however it is recommended that students confirm this with their clinic.

A strict "No Plagiarism" and "No fraud" policy exists. Assignments are checked for plagiarism, and assignments will not be deemed to have been completed, if work is not your own original creation, and is found to have been copied from elsewhere. If the person doing the course is discovered to be different to the name enrolled, the enrolment and any results will be recorded as invalid and any fees paid will be forfeited. If a student has submitted fraudulent assessments, then the students will need to pay a fee of $55 per resubmitted assignment.

 

Please note, TVN Academy can not be held liable for changes in your circumstances.